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IT Support - Internship

Responsibilities:

  • Provide initial problem, determination to standard application and assist end users to determine whether a problem is on hardware, software,database storage, or network connection (include microtic router and server).
  • Resolve technical problem or ful­l request from end user
  • Forward unresolved problem or request to the proper channel of support by contacting the designated party or parties
  • Standby and support all event held by MarkPlus
  • Support problem and issue with mobile device

Requirement:

  • Final year student or fresh graduate from reputable universities in communications (broadcast, journalism, media studies, public relations) major
  • Majoring in Computer Science/Information Technology or equivalent
  • Able to do internship in minimum 6 or 12 months
  • Able to work in a team as well as individual
  • Hard worker and responsible
  • Troubleshooting skills: Windows OS, Apple OS, Ms. Of­fice, Hardware and software
  • Basic Networking Skill, Microtic Server Skill, Database Android, IOS