- Setting up Facility & Scenario: Before executing a car clinic, we meticulously design the testing flow and prepare all personal and logistical needs to create an immersive setting that closely resembles expected conditions.
- Analyzing Stages and Interactions: Employing the right methodology is key to a successful car clinic. With extensive experience and an innovative work culture, we execute the tests in a structured manner to ensure alignment between the testing environment and the customer journey in real-life scenarios.
- Optimizing Potentials: Based on qualitative and quantitative findings, we optimize our clients’ success probabilities by recommending improvements in product design, communication strategies, and preferred sales channels, all tailored to the client’s business framework.

Our Work:
- We collaborated with one of Indonesia’s largest automotive brands to conduct a car clinic for their upcoming model. Through innovative yet standardized methods, we provided valuable recommendations that significantly contributed to the product’s successful launch.
- We supported a three-wheeler motorcycle manufacturer in evaluating and comparing their product against competitors in a simulated dealership environment, yielding insights that significantly boosted customer purchase intent.
- To simulate the product selection and purchase process in a minimarket, we assisted a client in setting up a testing room with shopping shelves and conducted tests that informed the creation of a consumer-driven channel strategy.

Car Clinic