Stakeholder Research

Employee Satisfaction Survey.

Leveraging insights, we systematically analyse and enhance diverse facets of workplace dynamics, including culture, satisfaction, engagement, performance, and overall well-being. This strategic approach allows for targeted improvements, fostering a positive and productive work environment that aligns with organizational goals and enhances the overall experience for employees.

  • What we do:

    • Understanding Work Culture: We help organizations understand the beliefs, values, behaviors, and overall dynamics that shape the work environment, as well as the gap between current state and management expectations.
    • Disclosing Employee Satisfaction: We gather insights from by examining various elements that impact satisfaction encompassing factors such as job satisfaction, leadership, communication, work-life balance, recognition, career development, company values, attractive fixed salary, and other relevant factors.
    • Measuring Employee Engagement: We employ advanced tools to measure and assess the levels of engagement among our client’s employees. This data-driven approach enables us to pinpoint areas for improvement and implement targeted strategies that enhance overall employee well-being and engagement.

  • Our Work:

    • We actively collaborated with a government institution to meticulously track and assess the outcomes achieved through their ongoing transformation program. Our comprehensive research not only facilitated a thorough understanding of the current implementation but also yielded invaluable insights into specific areas that demand improvement, offering strategic guidance for the optimization of upcoming programs.
    • Worked with a client in the insurance business to reveal client stakeholder’s perception towards services provided by their employees, resulting in an organizational image index. This research measured Employee Satisfaction Index, Employee Engagement Index, gathered client expectation and advice for their services. This endeavour provided valuable insights into how the client is perceived and point improvement, contributing to a comprehensive understanding of their standing in the industry.
    • Conducted an in-depth analysis of the performance exhibited by each division within a financial institution, employing it as a benchmark to evaluate the appropriateness and alignment of the work culture prevalent in each division. This meticulous analysis not only serves as a guide but also provides critical insights into the compatibility of the work culture within individual divisions with the overarching goals and standards set forth by the company, contributing to strategic decision-making processes.
Related Services.
Corporate Reputation Study

Corporate Reputation Study

Measuring biased and uncertain public opinions regarding issues, brands, or specific companies.

Employer Branding Study

Employer Branding Study

Assessing how the company is perceived as an employer in the job market to gain insights into the employer brand's strengths and weaknesses.

More Research Services.

We not only display detailed data with high accuracy, but also look at it from a helicopter view to find blind spots and interesting insights behind existing data sets. With a variety of research methodologies to choose from, we are also committed to providing the best alternative research methods to suit client needs

Measuring the performance of advertisements that have been launched by considering performance targets and return expectations, digitally and conventionally

With the blind taste test method, we provide objective product evaluation, ensuring quality and suitability to consumer preferences.

Evaluate brand strength through mapping brand position in consumers' minds, brand funnel, to brand health from the customer's perspective

With car clinic, we provide immersive product testing, enabling accurate simulation of the consumer consideration process.

Increase understanding of consumer behavior and preferences across segments, starting from the first touchpoint to the end of the customer journey

Assessing service performance from the customer's perspective through mystery shopping, index measurement, and loyalty level testing.

Determining business feasibility by measuring changes in customers, level of competition, market size and market growth.

Finding the right combination of product value and selling price by monitoring prices, measuring sensitivity, and testing product concepts

Monitoring the performance of the distribution system to the sales force, using observation methods and interviews with related parties to get a 360 degree view

Monitoring public perceptions and satisfaction with various public facilities and services, to increase public trust from time to time

Evaluate the company's reputation from an external & internal perspective to determine interest in joining from the job market to the loyalty of existing employees

To create a great customer experience, we conduct UI/UX testing and provide recommendations based on data and best practices.

 

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